HAND TUFTED RUGS AND RUNNERS | FRANCE SILVER

We currently have this item in stock and therefore it is available to ship the following day.

SIZES AVAILABLE  | 

200 x 300cm

250 x 350cm

300 X 400cm

CARE INSTRUCTIONS  |

Hand tufted rugs that contain wool and cotton are both luxurious and very durable, making them well suited to high traffic areas such as entries, hallways, kitchens and dining rooms. 
 

Lanolin - a naturally occurring oil in will and helps to resist more stains than other materials.  With normal wear and tear and our daily life, spills can sometimes occur.  If this happens, spot clean the area with a damp, clean cloth and water.  Don’t use any harsh soaps of cleaning products as these can sometimes damage or fade the material.  For nasty, deeper stains it is better to contact a professional rug cleaning service - they are the experts. 
 

With a new wool rug, they are sometimes prone to shredding or fluffing - all perfectly normal.  This will settle down after the first 3-6 months.
 

Vacuuming your woollen rug regularly will keep it is its best condition - use a vacuum with suction only - no bristles or beater style vacuums.  These can “pull” or snag the woollen rug.  If you do get a snap, avoid pulling it.  Use a pair of scissors to trim of the pull back to the same level as the rug surface. 
 

To preserve the life of your rug, using a rug pad is recommended. 

All our Rug range is available to ship from Monday to Friday… any orders over the weekend or public holiday will be sent off on the following Monday (or working day).

We generally post all our orders via Australia Post or TNT... Once your order is shipped we will email you a tracking number so you can follow the journey of your parcel.

Any Rugs purchased are not able to be refunded. If the product is faulty, of course we will find a solution. Rug samples are available to view in our stores.

You need to notify us in 7 days of receiving the goods if there is a fault. We will need to include photographs of any damages. We will endeavor to replace the product, or provide a refund or credit note, once we know the details of the fault.