Product care :For indoor wear only

Hand-wash in luke warm water with approved liquid wool detergent

Towel dry booties after to remove any excess water

Dry slowly away from direct heat

Reshape while booties are drying

Our homeware ranges are available to ship from Monday to Friday, within 1-3 working days [excluding pre order items]. Living by Design uses a combination of 3rd party freight parties, depending on the size of the item & final destination. Estimated delivery timeframes are 2-14 days upon shipping. Tracking details will be supplied, we can not guarantee delivery days or times. Express shipping is available at an extra cost.

We offer a 7 day change of mind store credit for online homeware purchases, the item/s must be in original packaging.  A store credit will be issued to the value of your original purchase (less freight). Our customer service team must be notified within this 7 day period. All return delivery costs will be the responsibility of the customer. If the item is not returned in the original packaging, a 20% restocking fee will be applied. Any faulty or damaged items will be replaced, please notify within 7 days of the delivery of the item.