Our homeware ranges are available to ship from Monday to Friday, within 1-3 working days [excluding pre order items]. Living by Design uses a combination of 3rd party freight parties, depending on the size of the item & final destination. Estimated delivery timeframes are 2-14 days upon shipping. Tracking details will be supplied, we can not guarantee delivery days or times. Express shipping is available at an extra cost.

We offer a 7 day change of mind store credit for online homeware purchases, the item/s must be in original packaging.  A store credit will be issued to the value of your original purchase (less freight). Our customer service team must be notified within this 7 day period. All return delivery costs will be the responsibility of the customer. If the item is not returned in the original packaging, a 20% restocking fee will be applied. Any faulty or damaged items will be replaced, please notify within 7 days of the delivery of the item.